Privacy Policy

Protecting Your Privacy at Air Canada Virtual

At Air Canada Virtual, safeguarding your privacy is paramount to us. We are dedicated to utilizing the personal information we collect solely for the enhancement of your experience and that of our valued pilots.

Account Registration:

To join Air Canada Virtual, we kindly ask you to furnish us with a name or alias, your country/territory of residence, and a valid, verifiable email address. While additional details such as VATSIM PID, IVAO VID, and Discord account information are optional, your IP address is also logged for security purposes.

Utilization of Data:

Your name and territory will be openly displayed on your profile and other pertinent pages throughout our website, emphasizing the public nature of this data. Your email address serves as a means for us to communicate website activity, including confirmations, password resets, and, if opted for, flight and message notifications. We assure you that your email address will never be publicly displayed; however, it may be shared with our trusted email service provider, Mailgun, solely for the purpose of sending you essential communications. Authorized staff members may also access your email address, strictly for the dissemination of critical updates to pilots. Within your profile’s privacy settings, you retain the ability to opt out of non-essential email communications.

Sharing of Specific Identifiers:

Your VATSIM PID, IVAO VID, and Discord account details, if provided, will be shared with the respective platforms for verification and enhancement purposes. Additionally, your IP address is collected through our web server logs to facilitate access monitoring and error resolution.

Cookie Usage:

Our website utilizes cookies to deliver tailored experiences to our users, enhancing functionality and accessibility. You maintain the option to manage cookie settings within your web browser; however, disabling or deleting cookies may impact the full functionality of our site, particularly features that necessitate user authentication. Cookies also enable the collection of aggregated data via Google Analytics, with IP addresses anonymized to safeguard your privacy.

Protection of Your Data:

Rest assured, your information is never sold to third parties, nor is it disclosed without your explicit consent, except when mandated by law or to enforce Air Canada Virtual policies.

Privacy Preferences and Data Correction:

You possess the autonomy to designate your flight analyses as public or private. Should you opt for privacy, only authorized staff members will have access to your flight reports for evaluation purposes. Moreover, you can update your personally identifiable information at any time by visiting your profile page.

Requesting Information and Identity Verification:

In compliance with legal requirements, we gladly furnish you with a summary or detailed breakdown of the data we have collected from you. Additionally, we may verify your identity as a precautionary measure by requesting a scan of a valid government-issued ID or passport, solely for the purpose of confirming your identity.

Termination of Account:

Should you wish to terminate your account, simply create a support ticket via our crew Discord, and we will promptly honor your request within 30 days. Upon account termination, all associated data will be permanently deleted, ensuring your privacy.

Policy Updates:

Any revisions to our privacy policy will be promptly communicated through this page, as well as via email or forum announcement.

Last Updated: April 27, 2024